Customer Service
How to Open New Real Estate Conversations Post-Quarantine
As Canadian cities begin to strategically reopen after months in quarantine, I believe that now is the time to be communicating with your database in preparation for the resurgence of the real estate market. Buyers and sellers, who cautiously paused their real estate activity, will be looking for expert guidance in these uncertain environments. The…
Read
5 Ways to Stay Productive in Real Estate During COVID-19
The world is in crisis mode and while no one is entirely sure how long it will last or what the lasting impact will be, we are still in control of what we do today. So, what does that mean for real estate professionals and your business activities now? Should you…
Read
A Simple Way to Bring More Joy to Your Days During Times of Uncertainty
In times of uncertainty and crisis, fear can be overwhelming. It can hijack our thoughts and take us down some pretty dark paths. Finding our back from the darkness and sparking joy, even just for a short time, is one of the greatest gifts we can give ourselves. In this week’s video, I share something…
Read
7 Ideas to Better Serve Your Buyers and Sellers During the COVID-19 Outbreak
What makes you a great real estate professional is not just your specialized market expertise and negotiating skills. It’s also your ability to guide buyers, sellers and homeowner clients in times of uncertainty. As a real estate professional, you are trusted with the keys to your clients’ most valuable asset. Sellers open their homes to…
Read
Bridging the Expectation Gap
Want more referrals and repeat business? First you need to master the Expectation Gap. What it is and how can you leverage it? Let me tell you a story… – Recently, on a speaking tour, I was picking up a rental car from the airport. When I arrived, I was informed that the car I…
Read
20 Ways to Deliver the Unexpected
Surprise your clients, team, and loved ones with a gift to make their day. Drop off baked goods Promote a local business on social media Write and mail a hand-written thank you note Send a bottle of champagne for celebrations Make a gift donation to a cause that you know your client cares about…
Read
6 Tips to Get More Online Reviews
There’s no better marketing today than third party marketing and RRI Coaching Member Darin Germyn, Macdonald Realty’s #1 Producing Agent in Surrey, BC, has a few things figured out when it comes to online reviews. Last year, online reviews were responsible for at least 6 of his transactions and he’s hoping this year to take that number…
Read
How to Capitalize on The Changing Market
The Vancouver market and surrounding areas have seen a dramatic shift in market conditions over the past few months. Sales have dropped by almost 39% this month, partially due to a series of government interventions. Conversations on “affordable housing” are on the rise and buyers and sellers are in a holding pattern, waiting to see…
Read
5 Posting Tips for Facebook
With roughly 1.71 billion monthly active users and the average person spending 50 minutes a day on Facebook, there is tremendous opportunity to become the main source of real estate news for the people who like and follow your Facebook page. Here are a few tips to make the most of your business page, without…
Read
Why Should I Hire You?
It seems just about everyone has their real estate license these days. It’s relatively easy to get and, let’s face it, if you’re willing to work hard; this is a wonderful industry to be in. There are more real estate professionals now than ever before. In fact, I’d suggest that most people know five or…
Read